Thank you for visiting our FAQ page.
- Why are all items on sale?
Due to long-term operating losses, we are conducting a final inventory clearance; all items are being sold at discounted prices while supplies last. - How long does it take to process an order?
All orders are processed on the same day they are placed (on business days). - Where are the items shipped from?
All orders are shipped from the United States. - How long does shipping take?
Under normal circumstances, orders are delivered approximately 2 business days after shipment, though actual delivery times may vary slightly depending on logistics conditions. - Can I return or exchange items?
Yes. To request a return or exchange, please contact us within 30 days of receiving your order. - How can I contact customer service?
If you have any questions regarding your order or after-sales service, please contact us via the customer service email address provided on the website; we will respond to your inquiry as soon as possible.